Why Choose The Retail Factory - The Retail Factory

Why Choose The Retail Factory

Why Choose The Retail Factory

Why Choose The Retail Factory?

There’s a reason why The Retail Factory is the UK's number one online supplier of retail and office supplies. It isn’t our straightforward, user-friendly website, or even our unbeatable prices (our buying team is responsible for sourcing the best prices for all the products we sell and we’re happy to deliver the savings we make to our customers). It’s our people.

Our Promise

Hassle Free Returns
We hope you will be 100% satisfied with your purchase from Shopfitting Warehouse, if not we pay for the return to us. This means Free Returns for you. No questions asked.

Free Returns are available for 14 days from the day you received delivery. For more detailed information, see our Returns Policy click here.

Low Price Guarantee
Most of our ranges are sourced directly from our long-term manufacturing partners which means no middle man, ensuring great quality, availability and great prices. In turn this guarantees our excellence in style, durability and longevity of product.

Every customer who orders from The Retail Factory is assigned a dedicated account manager who is available over the phone or by email whenever you need them. We don’t just leave it to technology to look after you; unlike many online supplies companies we’re always happy to deal with our customers face to face or over the phone.

Our dedicated team of supplies professionals is always on hand to make sure that everything runs smoothly, from placing your order to receiving your products. We also recognise that it doesn't always end there; which is why we offer a great aftercare service to make sure you are happy with your purchase.